Welcome to Mertoo (https://mertoo.shop/)
We take your privacy very seriously. When you use our services, we will collect, use and protect your personal information. The following is our privacy policy to help you understand our practices.
- Information we collect
We may collect the following types of information:
1.1 Information you provide
Registration information: such as name, email, phone number, address.
Payment information: such as credit card information, billing address (through a secure payment gateway).
Other information: Information you provide when you interact with us (such as comments, reviews).
1.2 Information collected automatically
Device information: such as IP address, browser type, operating system.
Usage data: such as visited pages, browsing time, click history.
Cookies and tracking technology: for personalized services and advertising.
- How we use your information
We only use your information in the following circumstances:
Process your order and payment.
Provide customer support and order tracking services.
Improve our services and website experience.
Send you marketing information (if authorized).
Prevent fraud and illegal activities.
- Information Sharing and Disclosure
We promise not to sell, rent or share your information with third parties, except:
Third-party service providers: for payment processing, order fulfillment, data analysis.
Legal requirements: at the request of government or laws and regulations.
Business transfer: such as mergers, acquisitions or asset transfers.
- Your rights
Subject to applicable laws, you have the following rights:
Access your personal data and request a copy.
Update or correct your information.
Request deletion of your information (subject to certain exceptions).
Unsubscribe from marketing emails.
Please contact us at the following contact information to exercise your rights.
- Data Storage and Security
We use industry-standard encryption and security technologies to protect your personal information, including but not limited to:
SSL encryption: to ensure the security of your transaction information.
Restricted access: only authorized personnel can access your information.
Regular review: monitor and update security measures.
- Cookies Policy
We use cookies and similar technologies to enhance your browsing experience:
Necessary Cookies: to ensure the normal operation of the website.
Functional Cookies: to remember your preferences.
Advertising Cookies: to display relevant ads.
You can manage or disable Cookies through your browser settings.
- Third-party links
Our site may contain links to other websites. We are not responsible for the privacy policies of these third-party websites, please check their policies when you visit. - Updates to the Privacy Policy
We may update this policy based on business needs or legal requirements. The latest version will always be posted at https://mertoo.shop/privacy-policy. - Contact Information
If you have any questions or requests about our privacy policy, please contact us at:
Email: support@mertoo.shop
Phone: (+65) 9637-8391
Address: 150 Lorong 1 Toa Payoh ,310150,Singapore
- Children’s Privacy
Our website is not directed to children under the age of 13. If we find that children’s information has been provided without parental consent, we will delete it immediately.